Getting To Know Our Team Members: Spotlight On Roberta!
August 17th, 2016
AS YOU KNOW, HERE at Gorczyca Orthodontics, we’re honored to have you as our valued patient! Our goal is ALWAYS remarkable, one-to-one patient care... Thanks to our amazing team members!
Gorczyca Orthodontics Is Growing!
Gorczyca Orthodontics is thrilled to welcome our newest patient coordinator, Roberta.
A Little About Roberta, In Her Own Words
I was born in Antioch, California and graduated from Antioch High School. I have seen Antioch go through a lot of changes. When I was a girl, the population was less than 20,000. Now our population is over 100,000!
I married my high school sweetheart who was a year younger than me in high school. We now have two children, ages 22 and 18. Both of my children graduated from Deer Valley High School, right next door to Gorczyca Orthodontics.
We recently put Roberta in the hot seat and asked her some questions so you can get to know her better...
When you’re not here working, what are your favorite things to do?
When I have a day off, I like to watch baseball. I wish my sons were still in little league. Those games and times were so much fun.
I have a lot of family living locally in Antioch so on our weekends and days off, we usually visit either my parents who still live in Antioch, or my husband's parents who also still live in Antioch.
My family and I are opening a new coffee shop on G Street. The name of the shop will be "Bo's Coffee and T's." The shop will also feature custom and designer t-shirts! Come on by when it opens on October 1st!
When you first started working here, what were your first impressions of the office and the team? Have those impressions changed?
My first impression of Gorczyca Orthodontics was that everyone here is very happy and joyful. I can honestly say that the first patients that I saw who got their braces and welcome prizes and photos were so happy they almost made me cry! It is very rewarding to be part of such a positive experience in a person's life.
What’s your favorite part of your job?
My favorite thing about the job is how different it is from what I used to do, which was working in the car industry. Business is business but working with the public and delivering a fantastic customer experience adds a new dimension of satisfaction in a person's job. I'm really happy to have joined the team at Gorczyca Orthodontics.
We’re So Happy To Have Roberta As A Member Of Our Team!
At Gorczyca Orthodontics we have three goals:
- Clinical excellence,
- Outstanding customer service,
- and a Great patient experience.
Thank you Roberta for being part of our Gorczyca Orthodontics team!
As one of our valued patients, if you have your own question for Roberta, please ask in the comments section below! Also, you can always send us a message on Facebook anytime.